To achieve success in a change initiative do we tell people what they need to do or share with them the need for the change and empower them to make the change themselves?
Trust in people is a much discussed word in Change Management. But is it just a good concept or are there any real benefits in demonstrating trust in your team? And if there are benefits then how can we demonstrate trust? Dr. Frank Levinson has and interesting experience on the topic. The video below sums up his insight.